FAMUS Poker Support

Help with FAMUS Poker: Texas Hold'em — the free, play-money social poker game.

The fastest way to reach us is by email. We respond to support requests within 1–2 business days.

Contact Us

What We Can Help With

Account access and sign-in issues (Sign in with Apple / social sign-in)
Connection, reconnect, and table/lobby problems
Play-money chip balance and rewarded-ad questions
VIP subscription, billing, and restore-purchase help
Reporting a player for cheating, collusion, or misconduct
Deleting your account and data
Bug reports, feedback, and feature requests

About Play-Money Chips

FAMUS Poker is a play-money game. Chips have no cash value, cannot be redeemed, cashed out, or exchanged for money, prizes, or anything of value. There is no real-money wagering in FAMUS Poker. If you run low on chips, free replenishment and optional rewarded ads (watch to earn more chips) let you keep playing at no cost. Rewarded ads never interrupt a hand.

VIP Subscription

FAMUS Poker offers an optional auto-renewing VIP subscription. VIP is a convenience upgrade only — it never buys a cash-valued item, and chips remain play-money with no cash value. Manage or cancel anytime in your Apple App Store or Google Play account settings; you can also use Restore Purchases in the app if a subscription doesn't appear. For billing questions email support@fam-us.com.

Fair Play

Games run on our authoritative server, which controls the deck, shuffling, and all game rules to keep tables fair. If you suspect cheating, collusion, or chip-dumping, please email support@fam-us.com with the table and approximate time so we can review it.

Account Deletion

You can delete your account at any time from inside the app (Settings → Delete Account), or follow the steps on our Account Deletion page.